data protection

PRIVACY POLICY Plantago Handels GmbH

This Privacy Policy describes how your personal information is collected, used, and shared when you use or purchase something from www.shinkoko.at (the "Website").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including web browser information, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we also collect information about the individual web pages or products you visit, the websites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

"Cookies" are data files stored on a device or computer and often include an anonymous unique identifier. For more information, see "Cookie Notice" below.
"Log files" log actions occurring on the website, and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels" are electronic files that collect information about how you navigate the Site.

Additionally, when you purchase or attempt to purchase something on our Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers and necessary information for any other payment method you choose), email address, and phone number. We refer to this information as "Order Information."

By "personal information" in this privacy policy we mean both device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We typically use the order information we collect to fulfill orders we receive through the Site (including, without limitation, processing your payment information, arranging for shipment, and sending you invoices and/or order confirmations).

We also use this order information to:

Communicating with you;
Reviewing our orders for potential risks or fraud and
Providing you with information or advertising related to our products or services, in accordance with your privacy preferences.

We use the device information we collect to screen for potential risk and fraud (in particular, your IP address) and generally to improve and optimize our website (for example, by analyzing how our customers navigate and interact with the website and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL DATA

We share your personal information with third parties who assist us in using your personal information as described above.

For example, we use Shopify to power our online store. For more information about how Shopify uses your personal information, please visit: https://www.shopify.com/legal/privacy .

We also use Google Analytics to understand how our customers use the website. For more information about how Google uses your personal data, see below and visit: https://policies.google.com/privacy?hl=en .

Finally, we may also disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

NEWSLETTER

If you subscribe to our company's newsletter, the data in the respective input mask will be transmitted to the person responsible for processing. Registration for our newsletter is carried out using a so-called double opt-in process. This means that after registration you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can register with someone else's email address.

When registering for the newsletter, the user's IP address and the date and time of registration are saved. This serves to prevent misuse of the services or the email address of the person concerned. The data will not be passed on to third parties. An exception applies if there is a legal obligation to pass on the data. The data will be used exclusively for sending the newsletter. The subscription to the newsletter can be canceled by the person concerned at any time. Likewise, the consent to the storage of personal data can be revoked at any time. For this purpose, a corresponding link can be found in every newsletter.

The legal basis for processing data after the user has registered for the newsletter is Art. 6 (1) lit. a) GDPR if the user has given their consent. The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 (3) UWG.

Our newsletter service provider is Mailchimp and the privacy policy can be found here

NOTES ON COOKIES

We use various cookies to make visiting our websites more attractive and to enable the use of certain functions. These are small text files that are stored on your device. So-called session cookies are deleted when you close your browser, other cookies remain stored on your device and enable us to recognize your browser the next time you visit (so-called persistent cookies). The following data is usually collected: browser data, location data and IP address. Persistent cookies are deleted after different periods of time.

If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 (1) (f) GDPR to safeguard our legitimate interests in the best possible functionality of the websites or as a result of your express consent, if this is required.

Can be used

technically necessary cookies,
functional cookies or
Marketing cookies.

All cookies can be accessed and individually configured in the cookie preferences, which are listed via our cookie banner on the homepage.

Technically necessary cookies: These store, for example, registration information or enable secure login. These cookies are deleted after the end of the respective browser session. From a legal point of view, no consent is required from you for the use of these cookies and they cannot be deactivated in the cookie preferences. You can only deactivate the setting of these cookies directly via your browser settings. Visiting the websites may therefore no longer be guaranteed.

Functional cookies: These improve the functionality of the websites you visit, e.g. the video player remembers the volume you set, the subtitles you selected or the video quality. The next time you visit the website, your preset functions will be accessed automatically. We draw your attention to these cookies - they are activated and you can deactivate them at any time. The functionality of the websites is limited when they are deactivated; settings you have already made must be repeated each time you access the website.

Marketing cookies: We use marketing cookies, i.e. web analysis tools, to gain useful insights into how our website is used. These count visitors and give us information about general user behavior, e.g. how long users usually stay on the respective website or how many subpages are accessed on average. We use such cookies on our website solely for statistical purposes - we never display advertisements. Such cookies are only set with your express consent. Rejecting marketing cookies does not restrict your visit to the website in any way.

If we have received your explicit consent, we will use the following marketing cookies:

Google Analytics:

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
The following data will be processed with your consent: IP address, origin (country, state, city), language, operating system, device (PC, tablet, smartphone), browser, visitor source (e.g. search engine, website used, social networks), surfing behavior (e.g. pages visited, length of stay, click paths, bounce rates), page views, average length of stay, date of last session, device used, time. All data listed here is provided to Google Inc.

IP anonymization: We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with all Google data.

The legal basis for the processing of data for these marketing cookies is your express consent in accordance with Art. 6 Paragraph 1 Letter a of GDPR. The web analysis serves the purpose of analyzing the behavior of our users in order to optimize our websites for them. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected or you revoke your consent by deleting the cookie.

Objection to data collection: You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to this website: Deactivate Google Analytics. You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

COOKIE BANNERS

You will be informed precisely about consent requirements on the website by means of a cookie banner and further explanations in the cookie preferences. For this purpose, we use the consent management tool “Cookie YES”.

You can prevent cookies from being saved by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout .

You can adjust the settings on your browser to be informed when cookies are set, allowing you to decide whether to accept or reject them. Each browser differs in the way cookie settings are managed.

Here is the procedure for each browser:
Chrome: https://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Internet Explorer: https://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: Mobile version https://support.apple.com/de-li/HT201265 - Mac version https://support.apple.com/de-li/guide/safari/sfri11471/mac
Opera: https://help.opera.com/Windows/10.20/en/cookies.html

DATA PROCESSING THROUGH SOCIAL NETWORKS

We maintain publicly accessible profiles on social networks. The social networks we use in detail can be found below.

Social networks such as Facebook, Twitter, etc. can generally analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your device or by recording your IP address.

Using the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be shown to you both inside and outside of the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are or were logged in.

Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Legal basis

Our social media presence is intended to ensure the most comprehensive possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 Para. 1 lit. a GDPR).

Person responsible and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we and the operator of the social media platform are jointly responsible for the data processing operations triggered during this visit. You can generally assert your rights (information, correction, deletion, restriction of processing, data portability and complaints) both against us and against the operator of the respective social media portal (e.g. Facebook).

Please note that despite our shared responsibility with the social media portal operators, we do not have full influence on the data processing procedures of the social media portals. Our options are largely determined by the company policy of the respective provider.

Storage period

The data we collect directly via the social media presence will be deleted from our systems as soon as you request deletion, revoke your consent to storage or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

Your rights

You have the right to obtain information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to object, to data portability and to lodge a complaint with the responsible supervisory authority. You can also request the correction, blocking, deletion and, under certain circumstances, the restriction of the processing of your personal data.

SOCIAL NETWORKS IN DETAIL

Facebook

We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter Meta). According to Meta, the data collected is also transferred to the USA and other third countries.

We have concluded a joint processing agreement (Controller Addendum) with Meta. This agreement specifies which data processing operations we or Meta are responsible for when you visit our Facebook page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum .

You can adjust your advertising settings yourself in your user account. To do so, click on the following link and log in: https://www.facebook.com/settings?tab=ads .

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381 .

For details, please see Facebook’s privacy policy: https://www.facebook.com/about/privacy/ .

The company is certified according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified according to the DPF undertakes to comply with these data protection standards. You can obtain further information from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnywAAC&status=Active

Instagram

We have a profile on Instagram. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum , https://privacycenter.instagram.com/policy/ and https://de-de.facebook.com/help/566994660333381 .

For details on how they handle your personal data, please see Instagram’s privacy policy: https://privacycenter.instagram.com/policy/ .

YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in YouTube's privacy policy: https://policies.google.com/privacy?hl=de .

TikTok

We also have a profile on TikTok. TikTok is an international video portal. It is operated by the company Beijing ByteDance Technology Ltd., which has its headquarters in Beijing. To the extent that the data you send to us via TikTok is processed exclusively by TikTok, TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland ("TikTok Ireland"), TikTok Information Technologies UK Limited WeWork, 125 Kingsway, London, WC2B 6NH ("TikTok UK") is also responsible for data processing within the meaning of the GDPR. Details on how they handle your personal data can be found in TikTok's privacy policy: https://www.tiktok.com/i18n/Privacy/?lang=de

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted ads here:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you may opt out of some of these services through the Digital Advertising Alliance opt-out portal: https://optout.aboutads.info/ .

DO NOT TRACK

Please note that we do not alter our website's data collection and use practices when we receive a "Do Not Track" signal from your browser.

INFORMATION ACCORDING TO ART: 13, 14 GDPR

In order to process orders, it is necessary that we process your personal data. The protection of personal data is very important to us. We are obliged to do so in accordance with the General Data Protection Regulation and the Austrian Data Protection Act. We take this task seriously and therefore expect the same from our business partners. Read the details here

YOUR RIGHTS ACCORDING TO ART. 15 GDPR

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the details below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site) or to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your order information for our records unless you ask us to delete this information.

CHANGES

We may change this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

CONTACT DETAILS

If you need more information about our privacy practices, have questions, or would like to make a complaint, please contact us by email at info@shinkoko.at or by post at the address below:

Jakob-Stainer-Gasse 17/1, 1130 Vienna, Austria

DISCLAIMER FOR LINKS

We check links that leave our website very carefully. Nevertheless, we accept no responsibility or liability for the content of these pages.

Source for social network information:https://www.e-recht24.de/

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